Who We Are

Oaeirix operates from Rue Charles Zoude 23, 5000 Namur, Belgium. We provide educational resources and support for people who want to overcome their fears about investing. When it comes to your data, we act as the data controller, which means we decide how and why your information gets processed.

You can reach our data protection team at [email protected] or call us at +3243441773 if you have questions about how we handle your information.

Information We Collect

Information You Give Us Directly

When you sign up for our learning program or contact us, you'll share some basic details:

• Your name and email address
• Phone number if you choose to provide it
• Questions or concerns you share through our contact form
• Learning preferences and areas where you feel uncertain about investing
• Payment details when you enroll in paid programs (processed securely through our payment provider)

Information We Collect Automatically

Like most websites, we gather some technical information when you visit oaeirix.pro:

• Your IP address and general location (city level, not your exact address)
• Browser type and device information
• Pages you visit and how long you spend on them
• Links you click and content you download
• Date and time of your visits

We use this data to understand which educational resources help people most and where we can improve.

How We Use Your Information

Here's what we actually do with your data. No hidden agendas.

Sharing Your Information

We keep your data pretty close. But there are a few situations where we share it with trusted partners:

Service Providers

We work with companies that help us run our platform. These include email delivery services, payment processors, and website hosting providers. They only get access to the information needed to do their job, and they're contractually required to protect your data.

Legal Requirements

Sometimes we're required by law to share information with Belgian authorities or regulatory bodies. We'll only do this when legally obligated or when necessary to protect our rights or the safety of our users.

Business Transfers

If Oaeirix is acquired or merges with another company, your information would transfer to the new owners. We'd notify you before this happens and explain any changes to how your data gets handled.

Your Rights Under GDPR

Belgian and European law gives you real control over your personal information. Here's what you can do:

How We Protect Your Data

Security isn't just a checkbox for us. We take practical steps to keep your information safe:

• All data transmission uses industry-standard SSL encryption
• Our servers are located in secure European data centers with strict access controls
• Payment information goes directly to our PCI-compliant payment processor – we never store your full card details
• Our team receives regular training on data protection and security practices
• We limit internal access to personal data on a need-to-know basis
• Regular security audits help us identify and address potential vulnerabilities

That said, no system is completely bulletproof. If we ever experience a data breach that affects your information, we'll notify you and the Belgian Data Protection Authority within 72 hours, as required by law.

Data Retention

We don't keep your information longer than necessary. Here's our general approach:

• Active program participants: we keep your data while you're enrolled and for two years after your last interaction
• Email communications: stored for three years unless you unsubscribe earlier
• Financial records: retained for seven years to comply with Belgian accounting requirements
• Website analytics: anonymized after 14 months
• Contact form inquiries: deleted after three years if no program enrollment follows

After these periods, we either delete your information or anonymize it so it can't be linked back to you.

Cookies and Tracking

Our website uses cookies – small text files stored on your device. Most are essential for the site to work properly. Others help us understand how people use our resources.

You can control cookie preferences through your browser settings. Just know that blocking certain cookies might affect site functionality. When you first visit oaeirix.pro, we'll ask for your consent before setting any non-essential cookies.

We don't use invasive tracking or share cookie data with advertising networks. Our focus is on improving education, not building advertising profiles.

International Data Transfers

Your information stays within the European Economic Area whenever possible. If we ever need to transfer data outside the EEA, we'll use approved safeguards like Standard Contractual Clauses to maintain GDPR-level protection.

Our payment processor may handle transactions through international networks, but they maintain equivalent security standards and comply with European data protection requirements.

Children's Privacy

Our services are designed for adults making their own financial decisions. We don't knowingly collect information from anyone under 16. If you're a parent and believe your child has provided us with personal data, contact us immediately and we'll delete it.

Changes to This Policy

We review this privacy policy regularly and update it when our practices change or when legal requirements evolve. The date at the top shows when we last revised it.

If we make significant changes, we'll email active users and post a notice on our website. Continuing to use our services after changes take effect means you accept the updated policy.

Filing a Complaint

We hope to resolve any privacy concerns directly. But you have the right to file a complaint with Belgium's data protection authority if you're not satisfied with how we've handled your information: